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Returns & Exchanges
We want you to love your music. If you are not satisfied with your purchase, you can return sealed items or defective records within 30 days of delivery.
1
Initiate Request
Log into your account and select 'Request Return' next to the relevant order to receive a Return Authorization number.
2
Pack Securely
Place the item in its original packaging or a similar sturdy mailer to ensure it is not damaged during transit.
3
Attach Label
Affix the provided prepaid shipping label (for defective items) or your own postage to the outside of the package.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing